In NeetoCRM, a workspace BCC email is used to capture leads. Your workspace would be assigned a unique email, which we term a workspace BCC email. It is system-generated and can't be changed.
Assuming your workspace's name is spinkart
, then the workspace BCC email for your workspace would be [email protected]
Any mail received on [email protected] would be captured in NeetoCRM. A lead would be created based on the sender's details.
For example, if a customer has sent a mail to organization-specific email from its mail id [email protected]
, then a lead of Bigbinary would be created with the contact name "Oliver". The received mail will then be attached to the created lead.